We are so pleased when we hear from you, be it compliments or suggestions to make Simply Socks Yarn Company even better. Your feedback is what helps SSYC stay on top of knitting trends and provide the best service we can. Below are notes we have received from our customers. Should you want to send us a testimonial or feedback to share with others, please title an e-mail "Testimonial" and send it to firstname.lastname@example.org.
"I want to let you know how thoroughly impressed I am with your service. I ordered your 10th anniversary special kit on Tuesday morning. Luckily I was very quick because apparently they were gone in no time at all. I had also added extra items to my order and fully expected it to be handles after the easier orders were dealt with. I was wrong!!!! My complete order was shipped in the early afternoon on the same day and I receive it this morning. You people are FANTASTIC!!!!"
-Karen, in Louisiana
"I am surprised and delighted to share that I ordered on Thursday, and on Saturday my order was here before noon - and I live in California! What fast, excellent service! I was already in love with your vast selection, but with the fast service you provide, you are now my number one shopping place for sock yarn! Thank you!"
- Paula, in California
"I'm incredibly impressed by your service, selection, and shipping time! I will certainly be returning sometime soon; after all, sock yarn doesn't count as stash."
- Lisa, in Connecticut
"You guys are so quick. It is probably because you know that knitters are terrible shoppers - we just cannot wait to try out the new yarns. I am so glad I found your website. I will be back!!!"
- Meike, in Minnesota
"This site is, hands down, my new favorite for ordering sock yarn! You have everything I need and want in one place, with great prices on all of it!"
- Caitlin, in Texas
"Just wanted to thank you for making my day! My yarn order arrived soooo quickly, and I spent an hour just drooling! I'm a relatively new sockaholic, and your site is just what I need......thank you. And, thanks for the quick and inexpensive (or free!) shipping.
A happy camper (and customer!),"
- Renée, in Georgia
"Y'all are the best! I got my black Opal in plenty of time to take it with me to knit Socks for Soldiers on my vacation. I can't tell you how much I appreciate your expedited shipping and personal service."
- Sandra, in Tennessee
"Wow! You're QUICK! I ordered late Friday afternoon, and my order was waiting for me yesterday when I got home! That's 3 days (and Monday was a holiday) - awesome!
The Cherry Tree Hill "potluck" yarn is just perfect, I couldn't be happier with the colors if I'd picked it out myself.
Your service and products are incredible! And you're devoted to socks, can't get any better than that! :) Well, now if you only sold spare time...."
- Connie, in Utah
"I can't knit that fast! I ordered from D.C. on a Friday and had my yarn on Saturday. How did you do that??"
- Eva, in D.C.
"Hi, Allison. Just wanted to email you to let you know what great customer service you have. I just could not believe my eyes when I received my package on Thursday. I read on your blog that you would be gone until the 11th. I can't thank you enough for working on your vacation.
Oh and I love my yarns! They are just beautiful. I look forward to future orders with you.
Again thank you so much!"
- Patty, in Indiana
"Wow!! What GREAT service...It was worth it to learn how to knit socks just to experience the quality of your service---and yarn!! Thanks for the speedy delivery and great product....Have a nice day."
- Sandi, in New Mexico
"I received my order yesterday and it was perfect!! And so quick too. I can't wait to wind my yarn and start some new socks. Thank you!!"
- Karen, in Ohio
"Being stuck in the sticks without a LYS, feeding my yarn addiction can be quite a chore now that I have discovered "good" yarns and always have a pair of socks on the needles. Needing some yarn for a swap, I asked a friend the best place to find it. She said "Simply Sock Yarn will get it to you the fastest and has the best price." She was right. From now on, most of my sock yarns will be coming from you because of the lightening fast service you provide along with the best prices and selection I've found. Thank you!!”
- Jill, in Ohio
"I NEVER do this, but I was so impressed with your unbelievably fast service (I placed my order on Sunday and received my yarn Wednesday, in California!), that I had to thank you. I do a lot of ordering online, and I have never seen anything like this. I will definitely be ordering again.”
- Meryl, in California
"I have told you this before, Allison; your website is beautiful and always updating is great. Please keep up the good work. I only wish I could knit faster so I could buy yarn by the ton!”
- Beverly, in Florida
"I was very satisfied with the order process and the quality of the yarns I received. Your website is easy to use and free shipping is a great feature.
I feel like I have a lot of socks to make this winter so I will definitely be ordering again soon.”
- Sarina, in Alaska