We are so pleased when we hear from you, be it compliments or suggestions to make Simply Socks Yarn Company even better. Your feedback is what helps SSYC stay on top of knitting trends and provide the best service we can. Below are notes we have received from our customers. Should you want to send us a testimonial or feedback to share with others, please title an e-mail "Testimonial" and send it to firstname.lastname@example.org.
My order arrived today, two days after I placed the order! 5 stars for the great companies, variety, colors offered. The order process and the timeframe from order to receipt is just so exceptional.
- Michele, in Georgia
I just received my latest order from you today. I just wanted to thank you for the great service! It seems like I barely hit the submit order button and my order arrives! It's always exactly what I've ordered, comes wrapped nicely, and the colors are almost always exactly what I envisioned when I ordered the yarn!
This latest order is perfect! Thank you so much!
- Vickie, in Missouri
I simply wanted to let you know how happy I am with the yarn I buy from your business, with the speed with which you actually ship the items and with your customer service. I've ordered many times from you and overall my "rating" for your business is more than EXCELLENT!!
I am a business owner myself (I own a franchise) and I know that it's usually the people who had a bad experience that send comments. I always try to write a little thank you note or email to all the businesses that I'm happy with. I know that when you are doing a great job (as we all try to do) it's very good to hear some good words and that it's not very often that we hear the good. I'm in Canada and in spite of the crazy exchange rates offered by the credit card companies, I choose to order from you because I like the service and the products you are offering.
- Julie, in Ontario
I just wanted to send a quick note to let you guys know that I'm super happy to have found SSYC. you guys are my go-to online yarn shop. Your selection is awesome, and you keep adding exciting indie dyers that I can't wait to try. The customer service has always been phenomenal. Generally my yarn ships within a day of my ordering it. I don't usually have much room in my budget for yarn, but when I do SSYC is the first place I go! Thank you!!
- Pam, in Florida
"Wow, talk about fast service! I ordered late on the 20th and my order came just now 12:10 on the 22nd. Yea!
Poste Yarn Patina colorway Giza. Just gorgeous shades of gold, light tan and caramel with a beautiful sheen. Certainly lives up to the description on the web site. It will make a beautiful scarf for my sister’s Christmas present (or I might just have to keep it for
- Victoria, in Indiana
"Love the colors I ordered! Dream in Color Smooshy with Cashmere is great for socks! I have made MANY socks with that yarn. Anxious to try the Zen Yarn Garden Serenity 20- love the Siena color- will go with many things. May make fingerless mitts with it. Thank you Simply Socks!"
- Laura, in Colorado Springs
"Just a quite note to say thank you, really, for your totally outstanding service. I have becoming an absolute sock knitting nut of late and no mater where else I look, I come back to you for great yarn and exceptional service. Please don't go anywhere!"
- Rebecca, in Florida
"I just wanted to send a quick note to say I love the Poste Yarn that I received today. The colors were beautiful and I can honestly say that the pictures do not compare to holding the real thing in your hands (the pictures are great, this yarn is just that good!) Also, I was beyond pleased with the shipping speed, I got my yarn in 1 day. REPEAT-- 1 DAY! I didn't know that was even heard of! First time customer, will be a repeat buyer. Thank you!
-Brandi, in Iowa
"This is the ONLY on line web site I use to buy my sock yarn. I LOVE Poste Yarn and Allison and her helpers are terrific! I just wish we lived closer so I could shop in person, but believe me my hubby is happy we don't. The service is unsurpassed!"
-Kathy, in Iowa
"I want to let you know how thoroughly impressed I am with your service. I ordered your 10th anniversary special kit on Tuesday morning. Luckily I was very quick because apparently they were gone in no time at all. I had also added extra items to my order and fully expected it to be handles after the easier orders were dealt with. I was wrong!!!! My complete order was shipped in the early afternoon on the same day and I receive it this morning. You people are FANTASTIC!!!!"
-Karen, in Louisiana
"I am surprised and delighted to share that I ordered on Thursday, and on Saturday my order was here before noon - and I live in California! What fast, excellent service! I was already in love with your vast selection, but with the fast service you provide, you are now my number one shopping place for sock yarn! Thank you!"
- Paula, in California
"I'm incredibly impressed by your service, selection, and shipping time! I will certainly be returning sometime soon; after all, sock yarn doesn't count as stash."
- Lisa, in Connecticut
"You guys are so quick. It is probably because you know that knitters are terrible shoppers - we just cannot wait to try out the new yarns. I am so glad I found your website. I will be back!!!"
- Meike, in Minnesota
"This site is, hands down, my new favorite for ordering sock yarn! You have everything I need and want in one place, with great prices on all of it!"
- Caitlin, in Texas
"Just wanted to thank you for making my day! My yarn order arrived soooo quickly, and I spent an hour just drooling! I'm a relatively new sockaholic, and your site is just what I need......thank you. And, thanks for the quick and inexpensive (or free!) shipping.
A happy camper (and customer!),"
- Renée, in Georgia
"Y'all are the best! I got my black Opal in plenty of time to take it with me to knit Socks for Soldiers on my vacation. I can't tell you how much I appreciate your expedited shipping and personal service."
- Sandra, in Tennessee
"Wow! You're QUICK! I ordered late Friday afternoon, and my order was waiting for me yesterday when I got home! That's 3 days (and Monday was a holiday) - awesome!
The Cherry Tree Hill "potluck" yarn is just perfect, I couldn't be happier with the colors if I'd picked it out myself.
Your service and products are incredible! And you're devoted to socks, can't get any better than that! :) Well, now if you only sold spare time...."
- Connie, in Utah
"I can't knit that fast! I ordered from D.C. on a Friday and had my yarn on Saturday. How did you do that??"
- Eva, in D.C.
"Hi, Allison. Just wanted to email you to let you know what great customer service you have. I just could not believe my eyes when I received my package on Thursday. I read on your blog that you would be gone until the 11th. I can't thank you enough for working on your vacation.
Oh and I love my yarns! They are just beautiful. I look forward to future orders with you.
Again thank you so much!"
- Patty, in Indiana
"Wow!! What GREAT service...It was worth it to learn how to knit socks just to experience the quality of your service---and yarn!! Thanks for the speedy delivery and great product....Have a nice day."
- Sandi, in New Mexico
"I received my order yesterday and it was perfect!! And so quick too. I can't wait to wind my yarn and start some new socks. Thank you!!"
- Karen, in Ohio
"Being stuck in the sticks without a LYS, feeding my yarn addiction can be quite a chore now that I have discovered "good" yarns and always have a pair of socks on the needles. Needing some yarn for a swap, I asked a friend the best place to find it. She said "Simply Sock Yarn will get it to you the fastest and has the best price." She was right. From now on, most of my sock yarns will be coming from you because of the lightening fast service you provide along with the best prices and selection I've found. Thank you!!”
- Jill, in Ohio
"I NEVER do this, but I was so impressed with your unbelievably fast service (I placed my order on Sunday and received my yarn Wednesday, in California!), that I had to thank you. I do a lot of ordering online, and I have never seen anything like this. I will definitely be ordering again.”
- Meryl, in California
"I have told you this before, Allison; your website is beautiful and always updating is great. Please keep up the good work. I only wish I could knit faster so I could buy yarn by the ton!”
- Beverly, in Florida
"I was very satisfied with the order process and the quality of the yarns I received. Your website is easy to use and free shipping is a great feature.
I feel like I have a lot of socks to make this winter so I will definitely be ordering again soon.”
- Sarina, in Alaska